Support and Contact Center

If I buy Fujifilm audio or video cassette tapes from a dealer and I have problems with them, can I return them to your company?

Question:
If I buy Fujifilm audio or video cassette tapes from a dealer and I have problems with them, can I return them to your company?

Answer:
Yes, Fujifilm has a lifetime warranty on all consumer audio and video tape products. You may first attempt to return the tape to the dealer from which it was purchased. If the dealer will not accept them back, you may mail them back to Fujifilm for a full replacement. Please send your tapes, along with a brief note outlining the problem that you had, to:

Fuji Photo Film U.S.A., INC.
1100 King George Post Rd.
Edison, NJ 08818
Attn: Consumer Information Services

For more information regarding this procedure, please contact our Consumer Information Services Department at: 1-800-800-3854


Powered By OneLink